Privacy Policy

Your privacy is important to Vinyl Wales. This privacy policy explains how we collect, use, and protect your personal information when you use our website, [Insert Website Address Here], and purchase our products.

Information We Collect

We collect several types of information from and about users of our website, including:

Personal Information: This includes your name, email address, postal address, phone number, and payment information, which you provide when you create an account, place an order, or subscribe to our newsletter.
Transaction Information: Details about your purchases, such as the items you buy, the date and time of your order, and the payment method used.
Usage Data: Information about how you use our website, including your browsing history, search queries, and the pages you visit.
Device Information: Information about the device you use to access our website, such as your IP address, browser type, operating system, and device identifiers.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing behavior and preferences.

How We Use Your Information

We use the information we collect for various purposes, including:

Order Fulfillment: To process and fulfill your orders, including shipping and delivery.
Customer Support: To provide customer service and respond to your inquiries.
Personalization: To personalize your experience on our website, such as recommending products that may be of interest to you.
Marketing Communications: To send you newsletters, promotional offers, and other marketing communications, provided you have opted in to receive them.
Website Improvement: To analyze website usage and improve the functionality and user experience of our website.
Security: To protect our website and users from fraud, security breaches, and other illegal activities.
Legal Compliance: To comply with applicable laws and regulations.

Sharing Your Information

We may share your information with third parties in the following circumstances:

Service Providers: We share information with third-party service providers who assist us with payment processing, shipping, marketing, and other services. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
Business Partners: We may share information with business partners who offer products or services that may be of interest to you.
Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing behavior and preferences. Cookies are small data files that are stored on your device when you visit a website. We use cookies for various purposes, including:

Essential Cookies: These cookies are necessary for the operation of our website and enable you to access certain features, such as adding items to your shopping cart and completing the checkout process.
Analytics Cookies: These cookies allow us to analyze website usage and improve the functionality and user experience of our website.
Marketing Cookies: These cookies are used to track your browsing behavior and preferences and to show you personalized ads and marketing communications.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that blocking or deleting cookies may affect the functionality of our website.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

Using encryption to protect sensitive information, such as payment information, during transmission.
Storing your information on secure servers.
Limiting access to your information to authorized personnel only.
Regularly monitoring our systems for security vulnerabilities.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

You have the following rights with respect to your personal information:

Access: You have the right to access the personal information we hold about you.
Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise these rights, please contact us at [Insert Email Address Here]. We may require you to verify your identity before processing your request.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [Insert Email Address Here]. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete the information as soon as possible.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website after the effective date constitutes your acceptance of the revised privacy policy.

Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

Core Of The Poodle Ltd

26 Market Street, Haverfordwest SA61 1NH

shop@coreofthepoodle.com

+44 7720 079845